Every Team. Their Own AI Experts.
Each department gets an AI experience tailored to the way they work, the knowledge they rely on, and the questions they ask.
Different teams, different expertise, different access rights. One trusted platform powering it all.
One team first. Everyone after that is quicker.
Most AI rollouts get into trouble by starting everywhere at once. We do the opposite, and it is not modesty — it is that the setup only has to be paid for once. The first team connects the documents, agrees what a good answer looks like, and takes risk and IT through it. Nobody after that repeats any of it.
See the platform layer-
Start with one team
The slowest part, and worth it
We pick a single team with a problem they can name, and connect only what that team needs. Their own experts write the questions we measure answers against. Risk and IT review it once, properly, while it is still small enough to change.
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Add the second
Noticeably quicker
The connections, the sign-on setup and the security review already exist and are already approved. What is genuinely new is the documents this team works from, and their own set of test questions.
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Then the rest
A conversation, not a project
By this point, adding a team means agreeing what it should answer and which documents it reads. Governance is a reference to the approval you already have rather than a fresh round of it.
Find the department you are buying for first.
Every one of these exists in your organisation. A rollout lands in one and spreads to the rest, so the only real question is which goes first — shown here with the questions each actually types and the boundary that has to hold.
Administration
Ask once. Get the right policy, process, or form instantly.
Human Resources
Employees get instant HR answers, while sensitive records remain protected.
Finance & Accounting
Find the right finance policy and procedure in seconds.
Marketing
Create faster using approved and trusted content.
Sales & Revenue
Help every salesperson perform like your best salesperson.
Customer Service
Deliver consistent answers across every customer interaction.
Development & IT
Find technical knowledge without searching through countless documents.
Operations
Turn years of operational knowledge into instant guidance.
Legal & Compliance
Access trusted legal and compliance knowledge with confidence.
Executive Management
Get answers from across the organisation in one place.
Not Seeing Your Team?
AIMY can be configured for any department, function, or business unit using the knowledge and workflows unique to your team.
Switch the department. Watch what changes — and what does not.
The interface, the citation guarantee and the audit trail are constant. The corpus, the asker, the answer and the redaction line are not. That is the difference between one platform serving a whole organisation and a shelf of tools pretending to cooperate.
Administration
Office Manager · Executive Assistant
Admin is the company's human switchboard, and most of what it routes was already written down.
What they actually ask
- “I am travelling to Singapore next week — what can I claim, and do I need approval?”
- “How do I raise a purchase order, and who signs it off at this amount?”
- “What is the procedure for a visitor needing site access?”
Company-wide policy, never personal records
Administration answers policy for everyone, so its corpus is deliberately broad. Individual payroll, reimbursement history and HR files are excluded from the index entirely — breadth of readership is exactly why the boundary has to be tight.
I am travelling to Singapore next week — what can I claim, and do I need pre-approval?
Trips under 3 nights within ASEAN need line-manager approval only.1 Economy flights and up to SGD 250/night accommodation are claimable, with meals capped at SGD 80/day.1 Book through the corporate portal — out-of-portal bookings are reimbursed at the portal fare.2
Illustration only. This exchange is a written example of how AIMY Expert behaves — not a recording of a live system, and not a claim about any real organisation's data.
Human Resources
CHRO · HR Business Partner
HR business partners spend their week on handbook lookups instead of the work that actually needs a human.
What they actually ask
- “How much carried-forward leave can I take into next year?”
- “What is the notice period during probation in my country of employment?”
- “What does our medical plan cover for dependants?”
You see your own record, never anyone else's
Entitlement questions are answered against the asking employee's own HRIS record. The retrieval layer scopes to the individual, so "how much leave do I have" is personal and "how much leave does she have" simply has no answer.
How much annual leave can I carry into next year, and does it expire?
You may carry forward up to 8 days, capped at your grade entitlement.1 Carried days expire 31 March.1 Your current balance is 14 days, so up to 8 will roll over automatically on 1 January.2
Illustration only. This exchange is a written example of how AIMY Expert behaves — not a recording of a live system, and not a claim about any real organisation's data.
Finance & Accounting
CFO · Financial Controller
The controller is a human lookup service for delegation limits, and every wrong answer becomes an audit finding at year end.
What they actually ask
- “What is the approval threshold for a supplier contract in this entity?”
- “How do we treat a three-year software licence — capitalise or expense?”
- “What is the cut-off procedure for accruals at quarter close?”
Pre-release figures stay inside the close team
Unpublished management accounts and forecast working papers are visible to the close team and nobody else. The same assistant answers policy questions for the whole company without ever leaking a number that has not been released.
What is our approval threshold for supplier contracts in Malaysia?
Contracts above MYR 250,000 require Procurement Committee approval; above MYR 1,000,000 they additionally require CFO sign-off.1 Multi-year agreements are assessed on total contract value, not annual spend.2
Illustration only. This exchange is a written example of how AIMY Expert behaves — not a recording of a live system, and not a claim about any real organisation's data.
Marketing
CMO · Brand Manager
Copy drifts from the approved product truth, and legal review becomes the bottleneck on every asset.
What they actually ask
- “Which performance claims are approved for this product right now?”
- “What did we say about this feature at launch, and has it changed?”
- “Which customers am I allowed to name in this region?”
Approved claims only — drafts stay out of the index
Claims still pending legal or benchmark substantiation are excluded from retrieval, not merely flagged. An unreviewed claim that cannot be retrieved cannot end up in an external asset by accident.
Can I say we are “the fastest” in the new campaign, and which customers can I name?
No — superlative performance claims were withdrawn in February pending benchmark substantiation.1 The approved alternative is “sub-two-second median response”, which is substantiated.1 Three customers hold current naming consent for APAC: Contoso, Northwind and Fabrikam.2
Illustration only. This exchange is a written example of how AIMY Expert behaves — not a recording of a live system, and not a claim about any real organisation's data.
Sales & Revenue
CRO · Sales Enablement
Reps promise things the product does not do, and the security questionnaire sits with an engineer for a week.
What they actually ask
- “Do we support data residency in Singapore, and what can I commit to in writing?”
- “What is my discount authority on a three-year prepaid deal?”
- “How did we answer this exact RFP question last quarter?”
Pricing floors for AEs, not for partners
The same assistant is deployed to direct sellers and channel partners with different retrieval scopes. Partners get product and security answers; internal discount floors and margin data are simply not in their index.
Prospect asks whether we support data residency in Singapore. What can I commit to?
Yes — ap-southeast-1 is generally available and can be named in the order form.1 Data at rest and backups stay in region; support access is global unless the customer buys the Sovereign Support add-on, so do not commit to in-region support without it.2
Illustration only. This exchange is a written example of how AIMY Expert behaves — not a recording of a live system, and not a claim about any real organisation's data.
Customer Service
Head of Customer Service · Support Operations
New agents take months to become independent, and the escalation queue is full of questions that were answered in writing a year ago.
What they actually ask
- “Does the Pro plan include SSO, and is SCIM part of it?”
- “What is our refund position on an annual plan cancelled in month two?”
- “Has anyone seen this error code before, and what fixed it?”
Tier-1 agents never see escalation-only notes
Internal post-incident write-ups and account-level commercial terms stay invisible to first-line agents, while the same assistant surfaces them to the escalation team. One deployment, two very different answer surfaces.
Customer on the Pro plan is asking whether SSO is included, and whether SCIM comes with it.
SSO is included on Pro via SAML 2.0 and OIDC.1 SCIM provisioning is not — it is an Enterprise-tier feature.2 You can offer a 14-day Enterprise trial without approval if the account is under 200 seats.2
Illustration only. This exchange is a written example of how AIMY Expert behaves — not a recording of a live system, and not a claim about any real organisation's data.
Development & IT
CTO · Engineering Lead
Every incident starts with ten minutes of finding the runbook, and half the architecture decisions get re-litigated because nobody can find the original.
What they actually ask
- “What is the rollback procedure for the payments service?”
- “Why did we choose this queue over the alternative, and what did we rule out?”
- “Has this alert fired before, and what was the root cause?”
Secrets are redacted before the model sees them
Credentials, tokens and connection strings are detected and stripped during indexing, not at answer time. A runbook can be fully retrievable while the secret inside it never leaves your secret manager.
What is the rollback procedure for the payments service?
Roll back with `deploy rollback payments --to=previous`, then confirm the settlement worker drains before declaring recovery.1 Note: rollbacks past v4.10 require a schema down-migration — the 2026-05-14 incident was caused by skipping it.2
Illustration only. This exchange is a written example of how AIMY Expert behaves — not a recording of a live system, and not a claim about any real organisation's data.
Operations
COO · Plant Manager
Troubleshooting depends on which technician is on shift, and the operation's history is unsearchable.
What they actually ask
- “Fault code E-217 on line 3 — what fixed it last time?”
- “What is the current revision of this changeover procedure?”
- “Which spare parts are approved for this assembly?”
Scoped to the site the operator works at
A technician at one site retrieves that site's procedures and equipment history. Site scoping prevents a procedure written for different machinery being presented as authoritative — the failure mode that makes operational AI dangerous.
Fault code E-217 on line 3 — what fixed it last time?
E-217 is a servo position feedback fault.1 It has occurred four times on this line; three were resolved by reseating the encoder cable at the drive end, one required encoder replacement.2 Mean repair time on the cable fix: 35 minutes.2
Illustration only. This exchange is a written example of how AIMY Expert behaves — not a recording of a live system, and not a claim about any real organisation's data.
Legal & Compliance
General Counsel · Head of Compliance
Counsel redrafts from scratch because finding the last equivalent clause takes longer than rewriting it, and regulatory mapping lives in one person's spreadsheet.
What they actually ask
- “What is our standard and fallback position on limitation of liability?”
- “Have we ever accepted a 30-day cure period, and under what conditions?”
- “Which internal controls are affected by this new circular?”
Matter walls are enforced at retrieval, not by policy
A lawyer working Matter A cannot retrieve from Matter B, even where the answer would be useful. Ethical walls are applied inside the retrieval step, so a restricted document never enters the model context at all. Compliance reviewers get broader read — and every query they run is written to an immutable log.
What is our fallback position on limitation of liability for enterprise deals?
Standard position is 12 months of fees paid, capped.1 Approved fallback is 24 months where the counterparty accepts mutual caps and carves out only confidentiality breach.1 Anything uncapped requires GC sign-off — we have agreed it twice, both times with an indemnity offset.2
Illustration only. This exchange is a written example of how AIMY Expert behaves — not a recording of a live system, and not a claim about any real organisation's data.
Executive Management
CEO · Managing Director
The answer already exists in someone's report. Finding out whose is the part that takes three days.
What they actually ask
- “What did we commit to on this initiative at the last board meeting?”
- “Which projects have slipped since the quarter opened, and what reason was given?”
- “What is our stated position on data residency when a customer asks?”
The broadest reach on the platform, and still a bounded one
The executive corpus spans departments by design — that breadth is the whole point of the role. It is still a defined set of documents rather than an exemption: personnel files, individual compensation and live legal matters sit outside it, and reach one of those by request and process, not by asking an assistant.
What did we commit to on the ERP migration at the last board meeting, and where is it now?
The board approved Phase 1 go-live by 30 September 2026, with a contingency review if UAT slipped past July.1 The August status report has UAT two weeks behind, and Operations has requested the contingency review.2 No revised go-live date has been tabled yet.2
Illustration only. This exchange is a written example of how AIMY Expert behaves — not a recording of a live system, and not a claim about any real organisation's data.
Departments are inside you. Your industry is what you are.
Your organisation belongs to exactly one of these sectors, and that decides the constraints every department deployment has to survive — plus the order they are best rolled out in. Pick yours.
Which department goes first?
That decision matters more than the model choice. Bring us the two or three candidates and we will tell you which one builds the platform and which one just builds a demo.