Industries and use cases

The constraint is never the same twice.

A retrieval system for a bank and one for a plant floor share an architecture and almost nothing else. What changes is the assurance requirement, the shape of the source material, and what a wrong answer costs. Each sector below sets out the pain points, the knowledge base AIMY Expert reads, and a worked example you can judge for yourself.

Financial services

Licensed institutions and intermediaries

AI that survives second-line review — grounded, permissioned and evidenced from the first pilot.

Use cases

Policy and procedure assistant
Credit and underwriting file review
Complaints and dispute triage
Regulatory change tracking

Reads from

Product terms and policy manuals Regulator circulars and guidelines Credit and underwriting criteria AML/CFT and onboarding procedures Fee schedules and delegation matrices Complaint handling precedents

Healthcare & life sciences

Hospitals, clinic groups and life-science operators

Clinical and operational knowledge made findable, without ever loosening patient-data controls.

Use cases

Protocol and formulary lookup
Prior authorisation packs
Accreditation evidence
Operational service desk

Reads from

Clinical protocols and care pathways Formulary and medication guidelines Infection control and safety SOPs Accreditation standards and evidence Biomedical equipment manuals Rostering, HR and entitlement policy

Manufacturing & engineering

Precision manufacturing and engineering firms

Decades of maintenance logs, SOPs and client drawings, finally answering questions in the language the floor actually speaks.

Use cases

Maintenance and troubleshooting assistant
SOP and safety compliance
Client specification lookup
Knowledge capture before retirement

Reads from

Machine maintenance manuals ISO / IATF standard operating procedures Historical defect and rejection logs Client specifications and technical drawings Tooling and calibration records Safety, LOTO and permit-to-work procedures

Wholesale, distribution & trading

Importers, distributors and trading houses

Quotations assembled in minutes instead of hours, priced against costs that are actually current.

Use cases

Instant quotation assembly
Margin and discount guardrails
Stock and lead-time answers
Duty, tax and compliance lookup

Reads from

Supplier cost sheets and catalogues Tiered pricing and discount rules Live stock levels and lead times Bulk pricing and volume break matrix Payment terms and credit rules Customs duties and tax codes Historical quotations and won/lost outcomes

Public sector

Ministries, agencies, councils and GLCs

Citizen and staff services that are transparent, auditable and defensible under scrutiny.

Use cases

Internal policy navigation
Citizen enquiry assistance
Grant and scheme eligibility
Records and FOI response

Reads from

Circulars and service instructions Acts and subsidiary legislation Departmental standard operating procedures Procurement guidelines and thresholds Grant and scheme eligibility rules Precedent decisions and appeal outcomes

Professional services

Accounting, tax, audit and advisory practices

Leverage the firm's accumulated work product instead of rebuilding it on every engagement.

Use cases

Tax and technical research
Precedent and prior-work search
Working paper and file review
Onboarding and methodology

Reads from

Income Tax Act 1967 and subsidiary legislation LHDN public rulings and gazette orders SST Act 2018 and customs directives Case law and tribunal decisions Internal audit and advisory methodologies Ten years of client working papers

Next step

Your sector is not on the list.

That is common, and rarely a problem. The underlying constraints — permissioned content, an audit trail, a workforce with no tolerance for a confident wrong answer — travel well across industries.

Book an advisory call See it for your department