Administration
Ask once. Get the right policy, process, or form instantly.
Administration absorbs every question nobody else knows where to send. Travel rules, purchase requests, room bookings, which form for what — the answers exist, usually in a policy PDF three folders deep that the asker has no reason to know about. This is the department where a retrieval assistant pays for itself fastest, and where a wrong answer costs the least, which is why so many rollouts start here.
I am travelling to Singapore next week — what can I claim, and do I need pre-approval?
Trips under 3 nights within ASEAN need line-manager approval only.1 Economy flights and up to SGD 250/night accommodation are claimable, with meals capped at SGD 80/day.1 Book through the corporate portal — out-of-portal bookings are reimbursed at the portal fare.2
Illustration only. This exchange is a written example of how AIMY Expert behaves — not a recording of a live system, and not a claim about any real organisation's data.
Identical interface to every other department. Different knowledge, different access rights.
Admin is the company's human switchboard, and most of what it routes was already written down.
These are real queries from comparable departments — not prompts written to demo well. If your version of this list looks different, that is the conversation to have.
Where the answers live
- I am travelling to Singapore next week — what can I claim, and do I need approval?
- How do I raise a purchase order, and who signs it off at this amount?
- What is the procedure for a visitor needing site access?
- Which form do I use to request new equipment?
What Admin puts it to work on.
Not a roadmap — these are the areas this department already has documented, which is what makes them answerable on day one.
- Company policies and SOP enquiries
- Meeting room and facility information
- Vendor and procurement procedures
- Administrative forms and templates
- Travel and claims guidelines
- Internal announcements and reference documents
Company-wide policy, never personal records
Administration answers policy for everyone, so its corpus is deliberately broad. Individual payroll, reimbursement history and HR files are excluded from the index entirely — breadth of readership is exactly why the boundary has to be tight.
The boundary is applied when content is retrieved, not by instructing the model to keep a secret — a model told not to reveal something has still been shown it. AIMY Expert works with the access controls you already have in place.
What changes for Admin
- 24/7
- answers across offices and time zones
- 1
- current version of every policy
- Cited
- every answer names the policy and its effective date
These are properties of how the deployment works, not projections. Where you want a performance target, we measure your own baseline first and commit against that.
What Admin retrieves, and what it never sees.
Each AI Expert answers from a defined knowledge scope, applied when the content is retrieved. Nothing on the right-hand side reaches the model.
Retrievable for Admin
- Office & travel policies
- Procurement procedures
- Facilities handbook
- Internal forms index
Withheld at retrieval
- Individual reimbursement history not retrievable
- Anything Admin cannot already open in the source system
Filtered before retrieval, not after generation — withheld content never enters the model context at all.
What Admin runs on.
The same foundation every other department uses. Nothing here is a admin-specific product — it is a admin-specific scope on a shared platform.
The rest of the organisation
Once Admin is live, the next department is a scope and an evaluation set — not another procurement cycle.
Human Resources
Employees get instant HR answers, while sensitive records remain protected.
Finance & Accounting
Find the right finance policy and procedure in seconds.
Marketing
Create faster using approved and trusted content.
Sales & Revenue
Help every salesperson perform like your best salesperson.
Start with administration, or start somewhere else.
We will tell you honestly which department gives you the strongest first deployment — sometimes it is not the one with the loudest business case.